Everything you
need to know.

You book a rental week, we ship you one or two Sony camcorders before your wedding. You and your guests pass them around throughout the weekend — ceremonies, dinners, dances, candid moments. Return the cameras in the prepaid packaging, and we edit everything into a finished film that you keep forever.

Every package includes: the camcorder(s), a pre-formatted memory card, a padded carry case, a prepaid return shipping label, professional editing with color grading, licensed background music, and digital delivery of the completed film via a private link.

Both packages include a private download link for your finished film. The only difference is camera count: Essential ($720) comes with one camcorder, while Heirloom ($1,018) adds a second camcorder plus two digital point-and-shoot cameras for stills — ideal for couples who want multiple perspectives and photo highlights alongside the video.

Yes. Each camera ships with a "Use Me" sticker and brief printed instructions so guests know exactly how to point, press, and pass it along. No filming experience required.

We aim to get it to you about a week before your rental period starts — but at minimum, your camera will arrive at least two days before your start date. You'll receive a tracking number by email as soon as it ships.

Drop it in the prepaid return box — everything you need is included in the shipment. Seal it up and leave it at any UPS drop-off location. Returns must be initiated within two days of the rental week ending.

Carrier delays outside our control are rare, but if your camera doesn't arrive in time for your wedding we will issue a partial or full refund of the rental fee at our discretion. We are not liable for delays caused by the carrier, but we'll do our best to make it right.

We aim to deliver the completed film within 7 days of receiving your returned equipment. Both packages include a 10-day rental period. During peak wedding season (May–October) turnaround may be slightly longer. We'll keep you updated if your delivery will exceed the standard window.

You'll receive a private download link via email. The link stays active for a minimum of 90 days, giving you plenty of time to download and back it up.

Our editors have full creative discretion over sequencing, color grading, and music selection. Specific requests made in writing at the time of booking will be taken into account. Post-delivery revision requests may be accommodated subject to availability and applicable fees.

If footage is unusable due to a technical failure of the camera itself, we'll refund the editing portion of your package. If footage was not captured due to recording error or misuse, the editing fee is non-refundable — but this is genuinely very rare.

Select your wedding week on the booking page, choose your package, enter your shipping details, and complete payment. You'll receive a booking confirmation with your reference number immediately.

We accept all major credit and debit cards, Apple Pay, Google Pay, and other digital wallets via Stripe's secure payment system.

Cancellations made 30 or more days before your rental week receive a full refund. Cancellations 15–29 days out receive a 50% refund. Cancellations within 14 days of your rental week are non-refundable. See our Terms & Conditions for full details.

Date changes are subject to availability. Please contact us as soon as possible if your date changes and we'll do our best to accommodate you.

We use Sony Handycam camcorders — compact, easy to hold, and built for exactly this kind of day. They're intuitive enough for your grandmother and good enough for the edit.

Minor cosmetic wear is expected and not charged. Functional damage is billed at the actual cost of repair. Loss or theft of a camera unit is charged at full replacement value plus a $100 restock fee. See our Terms & Conditions for the complete fee schedule.

Yes, a pre-formatted memory card is included and should not be removed from the camera. It is the only recording medium — please do not delete files or reformat it during your rental.